Tuesday, August 12, 2014

2nd Merck Blog: RTC Fellows at Work and Play in Nepal

Here, dear readers, is my 2nd Merck blog:



In my last blog I promised that I’d use this post to explain what we’re doing here at Bayalpata hospital in Achham, Nepal, in a bit more detail.  I’m also going to share another fun part of our Richard T Clark Fellowship experience with you – our four day trek in the Annapurna Conservation Area.

The first draft of our work plan for Possible Health was refined in a series of meetings with the CEO and one of the founders of the NGO before we left for Nepal.  There are two main work streams: improvement of the internal and the external supply chain.  Internal supply chain improvement includes clean up and organization of the hospital’s stores, and implementation of a software system, business processes, and Standard Operating Procedures to track inventory of pharmaceuticals and supplies.  External supply chain involves the development of a comprehensive strategy for sourcing of medicines and medical items with the goals of ensuring quality, lowering cost, and improving service.  While all three of us worked in both areas as needed, we decided it would be helpful to have a leader for each workstream.  I’m leading the external supply chain strategy development and implementation. 

We hit the ground running on the way into Nepal.  During our first week in country, we benchmarked external supply chain best practices at several large hospital systems, and met with government and private suppliers in Kathmandu and Dhangadhi, the closest big city to Achham.  Armed with a better understanding of the Nepali pharmaceutical business and regulatory context, we came up with an improvement strategy for the hospital.  In a nutshell, the new strategy involves consolidating procurement to a few larger, trusted generic pharmaceutical manufacturers and arranging to negotiate terms directly with the manufacturer.  Last week, we met with the sales divisions of each of four large Nepali manufacturers, as well as an importer for Indian and other international manufacturers.  We also visited and inspected three Nepali pharmaceutical factories.  The purpose of the site visits was both to assess fitness of the manufacturer to become a long term supply partner for the hospital and to provide improvement suggestions to the factory staff.  We were pleasantly surprised at the state of equipment and procedures at the manufacturers’ sites and at their willingness to be a partner in executing the hospital’s strategy.  We’re now awaiting quotations.

The three of us have also had the opportunity to assist Possible Health in a way that was not in our original work plan.  Our experience with team and project management, as well as the business acumen we’ve developed at Merck, has enabled us to be effective management consultants to the NGO’s senior leaders.  We’ve made recommendations related to roles and responsibilities, division of labor, and work flows and talent management which have been accepted and quickly implemented, to our delight. 

After working for six weeks on all of the above with only two days off, we needed a break!  On our one week leave, two of us (Bryan and me) went to Pokhara while Nardi visited with his wife in Kathmandu.  While in Pokhara, Bryan and I embarked on a four day trek in the Annapurna Conservation Area.  We were truly blessed to have clear morning views of the snow-capped Himalayas, an unusual sight during the monsoon season.  Four days of vigorous hiking, including an elevation gain of more than 6,000 ft, was also a great workout!  Here are some pictures that give you a flavor of our wonderful four day trek:

                          
Bryan (left) and Philip (right) and two friends we made on the way up Poon Hill at 4:30 AM for a sunrise hike.


Annapurna South (left) and Himchuli (right) from Ulleri on Day 2 of our trek

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